At I-Cap Group we have a sustained commitment to developing long term relationships with our clients and understanding what they expect and value so that we can deliver an experience that is unique to each client’s needs and preferences. Our integrated view, strong capabilities and our client centric focus results in loyal clients who stay with us and feel comfortable working with us because they are confident that they are receiving a quality service with fast response times, a flexible proactive approach and a sensible pricing structure. It’s not rocket science – just plain common sense.
At I-Cap Group we value our independence and enjoy the flexibility this gives us to pursue new business opportunities. We aren’t regimented and impersonal – many clients have told us that their experience with some organisations is that they are ‘just another account to be managed’ but with I-Cap Group they are a client who has unique needs and preferences that we cater for.
I-Cap Group have, over the years, developed our own network of excellent professionals whom we can call upon to assist when a particular specialism is needed. This in turn means that our clients receive independent advice and we can dedicate our efforts in doing what we do best.
We also strongly believe in the need for good old-fashioned face to face contact as this helps us build stronger relationships with our clients so we endeavour to meet with our clients face to face on a regular basis.
Finally, to underline our commitment to delivering a quality service, we offer a no quibble service guarantee. If you don’t get what we promise we’ll automatically adjust our fees to compensate you.